Privacy Policy for Darshan Home Nursing Service

At https://darshanelderscare.com/, accessible from https://darshanelderscare.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by https://darshanelderscare.com/ and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in https://darshanelderscare.com/. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

https://darshanelderscare.com/ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of https://darshanelderscare.com/.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on https://darshanelderscare.com/, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that https://darshanelderscare.com/ has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

https://darshanelderscare.com/’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

https://darshanelderscare.com/ does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Our Privacy Policy was created with the help of the Privacy Policy Generator.

Refund and Return Policy for Darshan Elders Care

At Darshan Elders Care, we aim to provide the highest quality of care and services. If you are dissatisfied with any of our services or if there are issues with your order, we are committed to resolving the matter promptly. Please review our Refund and Return Policy for detailed information.

Eligibility for Refunds

Refunds will be considered under the following conditions:

• Service was not delivered as promised.
• Duplicate payments were made by the customer.
• Incorrect or damaged products or services were delivered.
• In case of errors or issues caused by Darshan Elders Care.

Non-Refundable Services

Certain services or products may not be eligible for refunds, including:

• Services that have already been fully rendered.
• Customized or non-returnable products.
• Any fees incurred due to user errors, such as incorrect service requests.

Refund Process

To initiate a refund, please contact us within 7 days of the payment or service delivery:

• Phone: +91 80950 06403
• Email: enquiry@darshanelderscare.com

You must provide the following details when requesting a refund:

• Payment receipt or service order number.
• Clear reason for requesting the refund.

Refund Timeline

Approved refunds will be processed within 5 to 7 business days from the approval date. The refunded amount will be credited back to the original payment method used during the transaction.

Return of Products

If the services include physical products that need to be returned, such as medical supplies or equipment:

• Returns will be accepted within 7 days from the date of delivery, provided the product is unused and in its original condition.
• To return a product, please contact our customer service for instructions.
• The customer is responsible for shipping fees for returned products unless the return is due to an error on Darshan Elders Care’s part.

Cancellation Policy

You may cancel the service if it has not yet been delivered. Cancellations must be requested at least 24 hours before the scheduled service. If services have already been rendered, cancellation requests will be handled as per the refund guidelines.

Transaction Fees

Transaction fees or charges imposed by third-party payment gateways (such as Razorpay) are non-refundable unless the refund is initiated due to an error by Darshan Elders Care.

Dispute Resolution

In case of any disputes, our team will work to resolve the issue amicably. If the dispute cannot be resolved through our support team, the matter may be escalated to higher authorities or legal channels as required.

Contact Us

For any questions or concerns regarding our Refund and Return Policy, feel free to contact us:

• Phone: +91 80950 06403
• Email: enquiry@darshanelderscare.com

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.